Other Print SMART Small Business Tips

Stop Bailing on Mailing (Services)

In spite of (and actually, because of) the influx of digital promotions in the marketing realm, a well-planned direct mailer remains one of the best marketing tools at your disposal.  In fact, direct-mail marketing is better today than ever before.  Why?  Because so many of your competitors are focusing exclusively on digital marketing, creating an opportunity for you to reach and influence your target customer base in areas being neglected by others in the industry.

A strategic approach to direct-mail marketing will yield exceptional results.  Your mailing list, design, copy and printing , as well as your choice of direct mailing service, have a direct impact on your return on investment.  Do your research and select a direct mailing service that meets the following criteria.


Your direct mailing company should have at least five years of experience sending successful direct-mail campaigns under its belt, or at least your job should be managed by someone who does.  Your direct-mail service has a vested interest in your success, since happy customers are repeat customers, so an experienced company will be able to catch any glaring errors before they become disasters.


Full-service companies such as Overnight Prints are perfect direct-mail partners because they offer both convenience, and they can help your entire campaign launch without a hitch since they oversee the entire thing from start to finish:  design, printing, mailing list generation, and mailing.  What’s more, you’ll get better pricing by going this route and increase your overall return on investment, since such companies can spread profits out over multiple products.

Quick Turnaround

Many direct-mailing campaigns are time sensitive, so you want to select a company that offers quick turnaround.  Two to five days is good, and will ensure your holiday promotions arrive before January.

Verified Mailing

You don’t want to waste your marketing investment on unverified or repeat addresses, so make sure your direct-mail service employs CASS verification and removes any duplicate addresses from your mailing list.

Customer Support

You should be able to speak with a qualified account representative who can answer any of your questions by calling a published phone number, in addition to via email.  A direct-mail service with good customer support will also be one that pays attention to the details of your project.

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